How to Create Custom Domain

Taxaroo allows you to create a unique branded domain. Custom domains, also known as vanity URLs, appear in the address bar at the top of every browser.

Important: Before setting up your custom domain, please go to your domain management portal (for example, GoDaddy) and make sure to turn off your privacy.

How to Create A Custom Domain

Step 1: Go to https://app.taxaroo.com/login and login to your account

Step 2: Select the settings module and click on-site branding

Step 3: Check the box next to the custom domain

Step 4: Type the subdomain and domain in the required fields and click the save icon (example: subdomain: clients domain: taxaroo.com)

Step 5: An email will be triggered and sent to the technical contact on your domain registration (ex on Godaddy or Network Solutions, etc.). You must approve the SSL certificate of your white-labeled client interview portal to work properly on the subdomain of your domain name. Please click the link in that email to approve this to complete your custom domain setup.

  • admin@gmail.com
  • administrator@gmail.com
  • hostmaster@gmail.com
  • postmaster@gmail.com
  • webmaster@gmail.com

Step 6: Please search your inbox for the following Certificate request for the subdomain. A domain where the subdomain. The domain section is what you have entered in the custom domain fields. From this email, you should have a direct link that allows you to approve this request. Please keep in mind that this email may vary depending on the domain registration you have.

Step 7: On this page, you will find the domain name, account information, and certificate identifier

Step 8: Next, you will want to make sure you set up your DNS setting. Please select the DNS module and click on the +Add record button. The type should be CNAME > enter the subdomain in the name field > enter the target and make sure you are set up for DNS only and click save when done.

Step 9: From here, you should be able to test out your custom domain. We recommend testing this either in incognito or from a completely different device. When you go back to your account, the state should display success, as in the image below.

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